Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to tell us about your own experience with cash-out times at a particular room? This page covers how to get in touch and what you can expect once you do.

How to Reach the Team

Email is the best way to contact us. Write to [email protected] and we will read every message that comes in. We aim to reply within a couple of working days, though it can take a little longer if we are in the middle of updating our rankings or fact-checking a payout claim.

A brief line about what your message concerns — a specific site, a bonus term, a technical issue with the page — helps us route it to the right person and get back to you faster.

What We Can Help With

  • Questions about our reviews — If you want more detail on how we assess withdrawal speed, deposit methods or traffic at any of the sites we cover, ask us directly.
  • Corrections — Bonus terms, withdrawal times and licensing details change. If you have found something on the site that looks out of date, we want to hear about it and will check it against current information.
  • Content suggestions — If there's a poker format, payment method or region-specific topic you think we should cover, let us know.
  • Commercial or partnership enquiries — Poker Sites may earn a commission when readers sign up through links on this site; commercial relationships do not influence how sites are ranked. If you represent an operator and want to discuss a listing, introduce yourself and outline what you have in mind.
  • Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We can point you to independent support, including the National Problem Gambling Helpline at 1-800-GAMBLER, and we take these messages seriously.

What Happens After You Send a Message

A real person reads and replies to every email — we don't rely on automated responses. Our usual response window is two working days. During busier periods, such as when we are refreshing a comparison table or verifying a new welcome offer, it may take slightly longer, but every message gets a follow-up.

A Note on Accuracy and Independence

We work to keep bonus terms, licensing details and payout information current, but poker operators change their promotions, fees and withdrawal processes without much notice. If a bonus figure or cash-out time on our site no longer matches what an operator advertises, tell us and we will look into it. Readers comparing options should always confirm current terms directly with the site before depositing, and if you are researching options outside the regulated US market, our page on trusted non-GamStop casinos in the UK may also be useful.

Age and Eligibility Reminder

dustydesertdogs.com is intended for adults of legal gambling age in their jurisdiction — 21 and over in most regulated US states, 18 and over where state law permits. Online poker for real money is only available where it is licensed and regulated at the state level in the US. If you contact us with a question about eligibility in your state, we will answer as best we can, though you should always confirm licensing status directly with the operator before signing up.

Thanks for taking the time to read this far. Whether it's a correction, a question, or feedback on something we got wrong, we're glad to hear from you.